“Uttar Pradesh E Nagar Portal Seva: Platform for Citizen Services”

E Nagar Portal is a website where people in Uttar Pradesh can do things online. It lets people find their property, pay their property tax and water tax, change their property details, apply for changes and check their status on the website. It also helps the people who work for the city.

The Nagar Seva Portal uses different tools like USSD, CSC integration, IVR calls and Android apps to make a strong system. People in Uttar Pradesh have to sign up to use the online services on the Nagar Seva Portal. Then they can do things online at home.

Registeration On Uttarpradesh E Nagar Seva Portal

To use the services on the Uttar Pradesh Municipal Service Portal, you have to sign up first. Here are the steps to sign up on the e Nagar Seva Portal.

  • You will see the home page of the website.
  • Click on Citizen Services and then click on Citizen Login .
  • A new page will open. On this page,
  • click on Proceed To Citizen Login at the bottom.
  • You will see the login page. Here you have to click on Register .
  • On the next page, you will see the online registration form.
  • Fill in all the information asked in this form carefully.
  • Like Name,
  • Father/Husband Name,
  • Address,
  • City,
  • Mobile No.,
  • Password,
  • E-mail Id, and Captcha Code etc.
  • After filling in all the information, click on submit.
  • You will get a 6 digit OTP on your phone number that you have to verify.
  • This is how you can sign up on Uttar Pradesh e Nagar Seva Portal.

Overview Table of E Nagar Portal

Name Of SchemeLaunched ByBeneficiaryObjectiveOfficial WebsiteLaunched YearMode Of Application
e-NagarGovernment of GujaratCitizens of urban local bodies in GujaratTo provide online civic services related to property tax, building permission, water and drainage, fire and emergency, etc.e-Nagar2015Online
mySchemeGovernment of IndiaCitizens of IndiaTo provide a national platform for finding and applying for government schemes based on eligibility criteriamyScheme2021Online

How To Search Property On The Portal

  • Go to the Uttar Pradesh E Nagar Seva Urban Local Body website.
  • You will see the home page of the website.
  • On the home page, click on Citizen Services .
  • Then click on Property Tax and then click on Search Property .
  • A new message will open.
  • On this page you have to choose City.
  • Then you will see 4 ways to find your property. Like
  • House No.owner Name
  • Address
  • Property ID You have to fill in one of these four details.
  • At the end you have to click on Submit .
  • When you click, you will see your property details.
  • This is how you can find your property on e Nagar Seva Portal.

Services Offered by Up E Portal

You can use the Uttar Pradesh Nagar Seva Portal to do these things online:

  • Change the owner of a property
  • Find a property by its address or ID
  • Get a license to run a business
  • Complain about any problems in your area
  • Find out which area and ward you belong to
  • Register a birth or a death
  • Apply for a license to sell food
  • Find out how much your property is worth
  • Pay your property tax
  • Get a certificate that says you don’t have water supply
  • See the details of your property
  • Track your application for property assessment
  • Apply for permission to put up an advertisement
  • Get a water or sewage connection- Complain about any public issues online

Login Procedure Of Up Nagar E Seva

  • You will see the website’s home page.
  • Click on the button that says Proceed To Citizen Login .
  • A new page will open where you can log in.
  • Type your Mobile No. and password on this page.
  • Type the Captcha Code and click on the Login button.
  • You will see the Uttar Pradesh Urban Local Bodies page.
  • You can use this page to apply online for any services in the city area.

How to Apply for RTI on the Portal

The portal also facilitates the citizens to exercise their right to information (RTI) and seek information from the government under the RTI Act, 2005. The citizens can apply for RTI on the portal by following these steps:

  • Log in to the portal using the username and password
  • Click on the “RTI” button on the menu bar on the homepage
  • Fill in the RTI application form with the details of the information sought, such as department name, subject, question, etc.
  • Pay the prescribed fee online through debit card, credit card, net banking, or UPI
  • Click on “Submit”
  • A confirmation message will be sent to the registered mobile number and email
  • A unique RTI number will be generated and displayed
  • Track the status and progress of the RTI application using the RTI number
  • Receive the information or reply of the RTI application through SMS, email, or post

How to Use the Portal

After registering on the portal, the citizens can use the portal to access the various services by following these steps:

  • Log in to the portal using the username and password
  • Select the service category from the menu bar on the homepage
  • Choose the specific service from the drop-down list
  • Fill in the required details and upload the necessary documents
  • Pay the applicable fees online through debit card, credit card, net banking, or UPI
  • Submit the request and note down the reference number
  • A confirmation message will be sent to the registered mobile number and email
  • Track the status and progress of the request using the reference number
  • Download and print the certificate or receipt once the request is approved or completed

Benefits of the Portal

The portal has several benefits for the citizens, such as:

  • Saving time and money by avoiding visits to the government offices and paying online
  • Accessing the services anytime and anywhere through the internet
  • Getting instant confirmation and receipt of the transactions and applications
  • Tracking the status and progress of the requests and complaints
  • Ensuring the accuracy and security of the data and documents
  • Participating in the governance and decision-making process through feedback and suggestions

Features of the Portal

The portal offers a range of services, such as:

  • Birth and death registration and certificate issuance
  • Property tax payment and assessment
  • Water and sewerage bill payment and complaint registration
  • Trade license application and renewal
  • Building plan approval and completion certificate
  • Fire NOC application and verification
  • Grievance redressal and feedback system
  • RTI application and status tracking
  • E-tendering and e-procurement
  • E-mutation and land records

How to File a Grievance on the Portal

The portal also provides a grievance redressal mechanism for the citizens to lodge their complaints and grievances related to the services of the portal. The citizens can file a grievance on the portal by following these steps:

  • Log in to the portal using the username and password
  • Click on the “Grievance” button on the menu bar on the homepage
  • Fill in the grievance form with the details of the complaint, such as service name, reference number, date, description, etc.
  • Upload any supporting documents or evidence
  • Click on “Submit”
  • A confirmation message will be sent to the registered mobile number and email
  • A unique grievance number will be generated and displayed
  • Track the status and progress of the grievance using the grievance number
  • Receive the resolution or response of the grievance through SMS or email

How to Contact the Portal

If the citizens face any issues or queries while using the portal, they can contact the portal through the following modes:

  • Call the toll-free helpline number: 1800-180-0060
  • Email the support team: support@enagar.up.gov.in
  • Visit the nearest Nagar Nigam or Nagar Palika office
  • Write to the postal address: Director, Urban Development Department, Government of Uttar Pradesh, Lucknow-226001

Frequently Asked Question :

Q .What is E Nagar portal?

A .E Nagar portal is a website for online services to urban local bodies.

Q .What services are available on E portal?

A .Services like property tax, license, hall booking, fire NOC etc. are available on E Nagar portal.

Q .How to register on E Nagar portal?

A .To register on E Nagar portal first of all visit the website and click on “Register” button.

Q .How to pay online on portal?

A .To pay online on E Nagar portal, select the service and use the payment gateway options.

Q .How to download payment receipt on E portal?

A .To download payment receipt on E Nagar portal, go to “Download Payment Receipt” option and enter details

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